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ball6 collects only the account and transaction data needed to keep your wallet running and your session secure. What we collect, why we keep it and how you can request changes — it is all set out here, and your access to this platform depends on your local law and eligible regions.
When you create an account and fund it through Nagad or Bank Transfer, certain data points are created: your registered mobile number, the transaction reference tied to that transfer, your session timestamps and the wallet balance your account displays after verification. We collect this data to process your deposit, match your transfer reference against incoming payment records, and maintain a transaction log you can check from your account history tab. We do not sell your personal data to third parties for marketing purposes. Where we share data — for example, with a payment processor handling a Nagad transaction or a Bank Transfer verification — that sharing is limited to what is necessary to complete the transaction. Data is stored on servers with access controls, and retention periods follow applicable legal requirements in the regions where this service operates. If you access ball6 from Bangladesh, your use of the platform and any data handling connected to it is subject to local law and the eligibility rules of your region. Cookies placed on your device help us keep your session active and remember your preferred lobby view; you can manage cookie preferences through your browser settings at any time.
Not every touchpoint on ball6 sits inside this policy in the same way. Understanding the boundary helps you know which data questions to direct to us and which fall with a third-party service you have chosen to use.
This policy fully covers data created when you log in, update your profile or change your contact details. Actions taken inside your authenticated account — including session records and wallet balance views — are within our data handling scope.
Deposit and withdrawal records generated through Nagad or Bank Transfer are within scope. We retain the transfer reference, amount and timestamp. How the payment processor itself stores your mobile banking credentials falls under that processor's own privacy terms.
Cookies and analytics data collected while you browse the lobby, game pages or this policy page are within scope. You can control non-essential cookies through your browser. We do not use third-party advertising trackers that build profiles across external sites.
If you follow a link to an external payment app, a game studio's own page or a support channel outside our domain, that service's own privacy terms govern your data there. We cannot control or take responsibility for how those third parties handle your information.
You have real, actionable choices about the data we hold on your account. Reviewing your transaction history is straightforward — open the account history tab after logging in and you will see a timestamped record of every deposit, including the Nagad or Bank Transfer reference attached to each entry. If a detail is wrong — a mismatched mobile number or an outdated contact address — you can submit a correction request through our support channel and we will update the record once your identity is confirmed. Questions about data retention, cookie handling or what information is attached to your account can be directed to our support team using the contact paths listed in the section below. We do not require a formal legal letter to process a standard account-data question; a message from your registered account is enough for most requests. Where a request relates to deletion, we will tell you clearly if any data must be kept for legal or financial record-keeping reasons before confirming what can be removed.
Log in and open the account history tab to see your full transaction log, including deposit references from Nagad and Bank Transfer entries with timestamps.
Contact support from your registered account to request a correction. We confirm your identity first, then update the relevant field — mobile number, email or contact address.
Send your question through the support routes below. A message from your registered account is enough for most standard data enquiries; no formal letter is needed.
We will confirm which data can be deleted and which must be retained for legal or financial record-keeping. We explain the reason clearly before any action is taken.
If you have a question about how your data is handled, or you want to act on any of the rights described above, use the contact paths published on ball6. We respond through the same channels shown in your account support area, and your message should come from the mobile number or email address registered to your account so we can verify it quickly.
Open the chat widget from any page on ball6. Send your privacy question with your registered account details. This is the fastest route for straightforward data enquiries.
Write to the support email address listed in your account help section. Include your account username and describe the data question or correction you are requesting.
The Help Centre section of ball6 contains published answers to common privacy questions. Check there first; if your question is not covered, escalate through live chat or email.
Our approach to your data is built around keeping what is necessary, protecting it while we hold it and making the process of reviewing or changing it as clear as possible for you.
We keep your account data and transaction records for the period required by applicable law in the regions where this service operates. When a retention period ends, data is deleted or anonymised according to our internal schedule.
Session cookies keep your account active during your visit. Analytics cookies help us understand how the lobby is used. You can disable non-essential cookies through your browser settings without losing access to your account.
Access to your account data is protected by login credentials and session controls. We do not share your password, transaction reference or mobile number with any party not involved in processing your Nagad or Bank Transfer transaction.
When this policy changes in a material way, we publish the updated version on this page and note the revision date at the top. Continuing to use your account after a change is posted means you have seen the updated terms.
These are the questions we hear most often about how ball6 handles your personal data, your transaction records and your account rights.
We collect the mobile number or email you register with, your account login credentials and the transaction references generated when you deposit via Nagad or Bank Transfer. We also record session timestamps and wallet activity tied to your account. We collect only what is needed to operate your account.
We share data only where necessary to process a transaction — for example, passing a transfer reference to a payment processor handling your Nagad deposit. We do not sell your data for marketing. Any sharing is limited to what is needed to complete the specific action you initiated.
Log in and open the account history tab. Every deposit entry shows the transfer reference, the amount and the timestamp of when it was processed. If you spot a record that does not match your transfer, contact support from your registered account and we will check it.
Yes. Send a deletion request through live chat or email support from your registered account. We will confirm which data can be removed and which must be retained for legal or financial record-keeping. We explain the reason before taking any action, so you know exactly what will remain.
We use session cookies to keep you logged in and analytics cookies to understand lobby usage patterns. Non-essential cookies can be disabled through your browser settings at any time without affecting your ability to log in or make a deposit through Nagad or Bank Transfer.
Yes. Your access to ball6 and the data rights described in this policy depend on your local law and eligible regions. If you are in Bangladesh, local regulations govern what data we can hold and for how long. Check the help section or contact support if you have a region-specific question.