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These terms set out the rules that govern how your ball6 account works — from opening a wallet and making transactions through Nagad or Bank Transfer, to accessing game content and raising a support request. Access to the platform depends on your local law and eligible region.
By creating and using a ball6 account, you confirm that you have read and accepted the terms set out on this page. These terms apply each time you log in, initiate a deposit through Nagad or Bank Transfer, place a wager, or contact our support team. They form the complete agreement between you and ball6 for the purposes of using this platform. Access to ball6 is subject to the laws and regulations of your local jurisdiction. We do not represent that platform access is lawful in every region, and it is your responsibility to confirm eligibility under your applicable local law before using the account. Where local rules restrict or prohibit access, those rules take priority over anything stated here. We may update these terms from time to time. When we do, the revised version is published at this URL with a clear change notice at the top of the page. Continued use of your account after such publication means you accept the updated terms. If you do not accept a revision, you should stop using the account and contact support to request account closure. The version currently shown on this page is the one in effect for all active sessions.
These terms apply specifically to your use of the ball6 platform — your account credentials, wallet balance, transaction records and access to game content. They do not extend to third-party services, external payment processors, or any other operator's platform you may reach through an external link.
These terms govern how you open, verify and maintain a ball6 account. This includes login credentials, password security and your obligation to keep account details accurate. Any access that violates these rules may result in account suspension pending review.
Deposits made through Nagad or Bank Transfer, and any withdrawal requests, fall within the scope of these terms. Transaction records visible in your account history are the authoritative reference for any balance or status query. We do not govern the processing rules of the payment provider itself.
Game titles, promotional material and any written content published on this platform are covered by these terms. Content is made available to you for personal account use only. You may not copy, redistribute or commercially exploit any material from this site.
External links, payment intermediaries and third-party game studios operate under their own terms. ball6 is not responsible for the policies or conduct of third-party service providers. Your relationship with those parties is governed separately from this agreement.
These terms do not just set obligations — they also define the practical actions available to you as an account holder. You have the right to review your complete transaction history at any time from the account dashboard, where every Nagad transfer, Bank Transfer deposit and withdrawal request is logged with a timestamp and reference number. If you notice an error in your account details — such as a registered phone number or payment reference — you can update those fields directly from the account settings page or by contacting support with the relevant documentation. You may raise a question about any transaction, balance discrepancy or policy interpretation through our published support channels. Requests for account closure or data handling queries are also handled through the same routes. We aim to acknowledge every formal account query and work through it in the order it is received.
Your account dashboard shows a timestamped log of every deposit, withdrawal and transfer. Use this record to verify Nagad or Bank Transfer entries before raising any query with support.
Update your registered contact details or payment reference through the account settings page. For changes that require identity verification, follow the instructions shown in the verification section of your account.
Any question about how a specific term applies to your account can be submitted through our support contact route. Reference your account ID and the relevant transaction or term when you write in.
If you wish to close your account, submit a formal request through the support channel. We will confirm receipt and outline the steps for balance withdrawal and account deactivation based on the details in your account at that time.
Questions about a specific clause, a transaction covered by these terms, or a request to update your account details can all be directed through the support routes published on this platform. We handle policy-related queries through the same channels as general account support.
Open the chat widget from any page on the platform to raise a terms-related question. Provide your account ID and a brief description of the clause or transaction in question so the support team can locate the relevant record.
For formal policy queries — including requests for account closure or written confirmation of a balance record — use the email address published on the Contact page. Include your registered account email and a clear subject line referencing the terms section you are writing about.
The Help Centre linked from your account dashboard contains published answers to common terms questions, including wallet scope, transaction records and the process for updating account details after a Nagad or Bank Transfer transaction.
We apply these terms consistently across all active accounts, whether access is through a mobile browser or a desktop session. Here is how we handle the key areas covered by this agreement.
Account data — including your registered contact details, wallet balance and transaction history — is held within the platform for as long as your account remains active. On account closure, retention follows the schedule set out in our Privacy Policy, which is published separately on this site.
We use session cookies to keep your account authenticated across page loads and to remember your last-used payment method, including Nagad or Bank Transfer. You can review cookie preferences through the settings link in the site footer.
You are responsible for keeping your login credentials secure. If you suspect unauthorised access, use the account settings page to change your password immediately and notify support through the published contact route. We do not ask for your password through any chat or email channel.
To request a correction to account data or to ask a question about how a term applies to your specific transaction, contact support via live chat or email. Reference your account ID, the transaction reference number and the section of these terms you are enquiring about.
If you have a question about how a specific clause applies to your account or a transaction, the answers below cover the cases we hear most often. For anything not addressed here, use the support contact routes shown on this page.
Yes. Any deposit or withdrawal processed through Nagad or Bank Transfer falls within the scope of these terms. The transaction record shown in your account dashboard is the reference for any query about that specific payment, regardless of which method you used.
We publish a change notice at the top of this page whenever terms are revised. Continuing to use your account after that notice is published means you accept the updated version. If you disagree with a change, stop using the account and contact support to request closure.
Raise the query through live chat or email support. Include your account ID, the transaction reference number if relevant, and the specific clause you believe has been applied incorrectly. Support will review the account record and respond through the same channel.
Yes. Access depends on your local law and eligible region. These terms do not override local regulations. It is your responsibility to confirm that using the platform is permitted under the law that applies to you before creating or continuing to use an account.
Submit a formal account closure request through the email support route published on the Contact page. We will confirm receipt, outline any remaining balance withdrawal steps visible in your account, and proceed with deactivation once those steps are complete.
The version currently published at this URL is the active one for all sessions. We do not archive previous versions publicly, but if you need to reference the terms that applied to a specific historical transaction, contact support with your account ID and the date of that transaction.